Tuesday, July 30, 2013

The best time to buy airfares and miles tickets

If you need help searching for fares or mileage seats, we’re always here to help. Just drop a line to info@wennecorp.com and we’ll take a look at flights for you for free.

Reader Maya recently asked when the best time was to book her airfare. Now, I’m no fare-hacking travel expert, so I’ll preface it by saying that the below is my educated opinion, but I have had a lot of experience booking airfare and miles tickets. Hopefully my experience can lend a hand to those looking for tickets.

Airfares

First, a bit about how airfares work. Every airline puts up every spot available for sale on every flight it flies. These spots, or “seats” as the airlines call them (misleading because they are not tied to a specific place to sit on the airplane) are not all the same price. They’re split into “fare classes”. The major airlines, except Southwest and Jetblue, have something like 20+ fare classes. One fare class might be a deeply discounted fare class. The airline might have five of these available on a specific flight. These are the cheapest fares, and they usually sell first. While they’re the cheapest fares, they also probably come with major restrictions, such as being non-refundable. The next fare class up would be more expensive but possibly would come with fewer restrictions.

An airline has a set number of tickets available for sale in each of its fare classes, from the cheapest restricted fares to the most expensive, most flexible fares. Once the airline sells out of the cheapest fare class, the next cheapest fare class becomes the cheapest. So the lowest price for a seat goes up. This keeps happening until the flight is sold out.

Now if airlines only set their fare prices once, this game would be easy. You would just buy your ticket the moment a flight became available for purchase. But airlines can change the number of seats they make available in a given fare class as often as they please. Sometimes they’ll make more cheap seats available if they’re not selling enough of them. Sometimes they’ll cut the number of them if they’re selling better than expected.

Waiting out lower airfares is a very hard game to play. Unfortunately, you have far less information than airlines do about how well seats are selling, and therefore when prices are likely to go up or down. Obviously the airlines make it this way on purpose; the less information you have, the more likely you are to pay more money than you should.

I recommend buying now. For domestic tickets, if you’re more than three months away, you might want to wait for a fare sale. Most of my bookings are done with less than three months’ notice, so I pretty much never attempt to “wait out” a good fare. I just find the best one I can. International fares are another ballgame. I recommend always buying now with those.

The waiting game is a far less lucrative one than the searching game. Kayak is not always your best friend. In fact, on international fares, it is pretty much guaranteed that a fare expert can find a better fare than Kayak or another fare booking site like Travelocity can. It is often much cheaper to purchase two separate tickets on two separate airlines to your international destination (and sometimes domestic too) than to buy one ticket with all your flights.

The reason for this is that airlines set fares for specific routes, not specific flights. If I’m flying from DCA to ATL, I will probably pay more than someone who is flying DCA-ATL-MIA. This is because the person flying one-stop is buying a fare that pretty much every airline can sell. All of the major airlines in the U.S. can sell a one-stop ticket between Washington and Miami. Not all airlines can sell a nonstop ticket from Washington to Atlanta. The less competition, the higher the fares. Even though we’re flying the exact same first flight, we’re not paying the same amount. Counterintuitively, I’m paying more to fly fewer flights.

Miles

Miles are another story. The way miles seats work for almost all of the major airlines (again except Southwest and JetBlue) is similar to the way fares are set, with one major exception. Instead of setting an available number of seats on a specific route, miles seats are made available by flight. For this reason, unlike with fares, it’s often easier (and cheaper) to use your miles to fly nonstop instead of one-stop because it is easier to find miles seats on one flight instead of two.

For instance, I’m going to Saint Louis in a couple months. The direct fares are $180 one-way vs. $164 for one-stop. But using my miles I can see pretty much every nonstop is available to me, and at the exact same price as the one-stops. This illustrates the point that it is easier to find a seat on one flight (the nonstop) available for miles than it is to find a seat on two flights (one-stop) available for miles.
The nice thing about miles is, if you don’t find the flights you want, you can wait. Most airlines don’t charge you any more miles to book 30 days out vs 330. If they’ve made a seat available at a specific miles tier, it will continue to remain available as long as nobody books it. And it will become available once again if someone cancels their ticket. Just watch out: United, US Airways, and American charge $75 to book less than 21 days in advance.

Mileage experts also have good ways of finding seats that you might not otherwise see. Certain mileage search engines reveal more routing options than others do, such as additional airline partners you might not necessarily see on your own airline’s website.

Wednesday, July 24, 2013

My recent experience using ANA miles transferred from Membership Rewards on United

Over Labor Day my girlfriend and I are heading to Louisiana to explore the Deep South. Given that it’s Labor Day, there are hardly any mileage seats available leaving Friday night and coming back Monday, in fact so few that our only option was flying United.

We don’t have a ton of United miles or Ultimate Rewards points to transfer to United, so booking directly with United was out. We do have a ton of Membership Rewards thanks to us getting in on the 75,000-point Business Gold signup bonus. There are two Star Alliance transfer options with Membership Rewards: Aeroplan and ANA. Since we were flying into one airport and out of another, Air Canada’s Aeroplan was out because they don’t allow open jaws and the price for two one-ways is higher than the price for a roundtrip.

The search

I admit I’ve only had experience with ANA as an award search engine, never for actual booking. I actually prefer Aeroplan’s site for searching for United and US Airways tickets because they present all the options for those two, whereas ANA can sometimes just show direct flights. I found our flights on Aeroplan and then entered them segment-by-segment into the “Flight Search” part of the ANA site to price them out. Since ANA charges miles based on roundtrip distance, I expected the tickets to price out at 20,000 and 22,000 miles. They did.

The transfer

I transferred 42,000 Amex Membership Rewards points to ANA. The Amex website said it could take 5-7 business days, but I had read on other blogs that it usually takes more like 48 hours. I’m not a patient guy by any stretch of the imagination, so not having the transfer be immediate was killer. What if someone else took our seats while we were waiting for the transfer?!
Much to my delight, the transfer ended up taking about 36 hours, from 10pm on Monday night to sometime Wednesday morning.

The booking

After verifying that the seats were still available on the flights we wanted, I proceeded to book her ticket. It went off without a hitch, and ANA actually presented a United confirmation number when the process was complete. I logged into the United site and was able to pull up the itinerary and choose seats without any problems. Truly seamless integration between partners. Amazing.

My ticket cost was 22,000 miles instead of 20,000 because my flight distance was in the 2,000-4,000 bracket instead of the lower one she was in. Altogether my flights were going to come in around 2,600 miles, leaving 1,400 extra miles to stay within that same price. It just so happens that this is about the roundtrip distance between DC and Chicago. I looked on the Aeroplan site for flights I wanted, but when I tried to find them on ANA they didn’t come up. The problem was that ANA only up to 20 flight options for any one leg of your journey, sorted by departure time. Because my Friday night flight was late, it didn’t make the first 20, and there was no way to bring it up. I chose to book an earlier flight and then just take the risk of trying to call and change it later.

To my surprise, the two itineraries priced out at 22,000 miles, and I was able to book without issue. I immediately called the ANA North America customer service line, and after a 30 minute hold, a phone agent very quickly and easily changed my flight to the one I wanted. All she needed was the flight number, and she had me rebooked within 30 seconds. The new flight showed up on United’s site under the same confirmation number.

My take

Overall this was a ridiculously positive experience. I didn’t like having to wait for my points to transfer to ANA, but once they did the process was actually easier than booking on United’s own site. I also loved being able to add in a free roundtrip ticket. How amazing is that?!

Here were my keys to success:

  1. Search for United and US Air space on Aeroplan
  2. Enter exact segments on ANA
  3. Call customer service if your desired flight isn’t showing up

It appears you can’t do more than two roundtrips on one itinerary with ANA’s site. But hey, next time I need to book on United, I’ll more than happily tack on a second trip free!

Monday, July 22, 2013

How to search for United and US Airways miles flights availability

In our ongoing series on the best websites for finding award space, today we focus on the Star Alliance. You’ve typically seen me use United.com for searching both United and US Airways award space. This is because United has a very good search engine for the most part. But where United’s site falls short is when there are a lot of options to fly between two cities that are not directly connected.  United only displays the first few search results in this case, making it difficult to know whether you’re actually looking at all the options available to you.

Normally this is where ANA comes in handy. ANA has the most comprehensive Star Alliance award search engine around, but it is not the easiest system to use, especially if you don’t have any ANA miles, which quite understandably you might not. Fortunately, for United and US Airways, a there is another Star Alliance search engine, Air Canada’s Aeroplan. Here is a step-by-step guide to finding the flights you’re looking for on United and US Airways:

1.   Sign up for Aeroplan here

2.   Go to Aeroplan’s award travel booking site here and log in

3.   Enter your travel information in the screen below that appears after login. Choose “My dates are flexible”


4.   In the calendar that appears, choose the dates with availability (these dates have Saver-level space on United and/or US Airways). Click “Search with new dates” if your dates have changed, or scroll below the calendar if they haven’t.


5.   Scroll below the calendar. In the list that appears should be pretty much every US Airways and United option available to you. The mileage cost may not be correct in all cases, but click “Show details” next to the flights you want and take note of each flight number. I’ve done a one-way here to illustrate.


For United miles users

6.   Go to the United Multi-Destination search here and enter each leg of the trip as a separate flight. Choose “Award Travel” at the bottom of the page before searching


7.   Select each of the flights you had found on Aeroplan’s website


For US Airways miles users

If you are using US Airways miles to book flights on United, you will need to call US Airways at 800-428-4322 because the US Airways website does not show partner availability. Ask them to waive the phone fee because you can’t book the flight online.



If you are using US Airways miles to book flights on US Airways, go to the travel search link here, choose the “Award Travel” tab, and search for the flights using the beginning city as “From” and the destination city as “To”. US Airways’ search engine should come up with the flight options you had found on Aeroplan.

Thursday, July 18, 2013

The best way to search for Delta award flights…is on Air France’s website

Let me preface this by saying that, in general, I really dislike Delta SkyMiles. I can certainly appreciate them not having any last-minute ticketing fees, but they hardly ever have any low-level awards at that point, or really any point.

While Delta’s mileage program is one of the worst (beaten only by US Airways in my opinion), the airline itself is the best (also in my opinion). The planes are clean, the seats are comfortable, the gates have plugs, and the staff are courteous and knowledgeable. I feel they go more out of their way than most airlines to be flexible with their rules when delays or cancellations happen.

Because it is such a good airline, a lot of businesspeople fly it and rack up a large number of miles. When it comes time to use them, however, Delta’s website is so broken that it’s basically impossible to do so knowing you’ve found the best option. Very rarely is delta.com able to show all flight options at the lowest price available. You’ll often do the same search twice and get different results. And forget about partner flights showing up.

How to find Delta flights on Air France's website

Enter Air France. Air France is a SkyTeam partner of Delta’s with a fantastic award search engine. So fantastic, in fact, that it shows Delta flights better than Delta’s website does. Here is a step-by-step guide to finding Delta flights on the site:

  1. Go to www.airfrance.us



  1. On the top right, under “FlyingBlue & My Account”, sign up for an account. Once signed up, log in within the same box. A similar page will appear:



  1. Click “Award ticket reservation” on the middle-right. You’ll get this screen:



  1. Enter the origin, destination, and dates, and select any other option you want. I’m going to choose SFO-MIA on 9/27-9/29. If you chose “My dates are flexible”, this screen should come up:



  1. Air France only shows Delta’s low-level award availability, so any day with a green box has flights that can be purchased with Delta miles. Select the ones you want and continue:



  1. The flights in green will be the low-level Delta flights. Choose the ones you want and make a note of the flight numbers and times. Then go to www.delta.com:



  1. Under “Book A Trip”, choose “Multi-City”:


  1. Enter each segment of your flight here. If you fly SFO-ATL and then ATL-MIA, enter both as separate flights.



  1. Pick out the flights you found before on airfrance.us




If all went correctly, your ticket should have priced out at a roundtrip cost of 25,000 miles. 

Tuesday, July 16, 2013

A Master List for Spending Points and Miles

Below is a guide to using airline miles in various situations. It tells you the best miles to use for which kinds of flights, how much it will cost at minimum, and how to earn those miles. Before using your miles, check the actual fare of your trip if you were to pay cash. I recommend only using miles if you are getting at least 1 cent of value out of them, so make sure your points cost is less than 100x your airfare cost.

Where to find points flights

Airline FlownAward Availability Search
Americanaa.com
Deltaairfrance.us
US Airwaysunited.com
Unitedunited.com
Southwestsouthwest.com
AirTransouthwest.com
JetBluejetblue.com

Short-haul flights

Airline FlownProgram to UseCost BasisLowest Cost RoundtripBest Credit CardSignup Bonus
AmericanBritish Airways AviosOne Flight9,000Chase British Airways50,000
DeltaDelta SkyMilesRoundtrip25,000American Express Delta Gold (link to CardMatch)45,000
US AirwaysANA Mileage ClubRoundtrip20,000American Express Premier Gold25,000
UnitedANA Mileage ClubRoundtrip20,000American Express Premier Gold25,000
SouthwestSouthwest Rapid RewardsOne-Way FareBased on FareChase Southwest50,000
AirTranSouthwest Rapid RewardsOne-Way FareBased on FareChase Southwest50,000
JetBlueJetBlueOne-Way FareBased on FareAmerican Express Premier Gold20,000

Long-haul flights

Airline FlownProgram to UseCost BasisLowest Cost RoundtripBest Credit CardSignup Bonus
AmericanAmerican AAdvantageOne-Way25,000Citi AAdvantage50,000
DeltaDelta SkyMilesRoundtrip25,000American Express Delta Gold (link to CardMatch)45,000
US AirwaysUnited MileagePlusOne-Way25,000Chase United55,000
UnitedUnited MileagePlusOne-Way25,000Chase United55,000
SouthwestAirTran A+ RewardsOne-Way16 creditsChase AirTran32 credits
AirTranAirTran A+ RewardsOne-Way16 creditsChase AirTran32 credits
JetBlueJetBlueOne-Way FareBased on FareAmerican Express Premier Gold20,000

One-way tickets

Airline FlownProgram to UseCost BasisLowest Cost One-WayBest Credit CardSignup Bonus
AmericanAmerican AAdvantageOne-Way12,500Citi AAdvantage50,000
DeltaAir France/KLM Flying BlueOne-Way12,500American Express Premier Gold25,000
US AirwaysUnited MileagePlusOne-Way12,500Chase United55,000
UnitedUnited MileagePlusOne-Way12,500Chase United55,000
SouthwestSouthwest Rapid RewardsOne-Way FareBased on FareChase Southwest50,000
AirTranSouthwest Rapid RewardsOne-Way FareBased on FareChase Southwest50,000
JetBlueJetBlueOne-Way FareBased on FareAmerican Express Premier Gold20,000

Tentative plans

Airline FlownProgram to UseCost BasisLowest Cost RoundtripCancellation FeeBest Credit CardSignup Bonus
AmericanBritish Airways AviosOne Flight9,000$0Chase British Airways50,000
DeltaAir France/KLM Flying BlueOne-Way25,000$60American Express Premier Gold25,000
US AirwaysANA Mileage ClubRoundtrip22,0003,000 milesAmerican Express Premier Gold25,000
UnitedANA Mileage ClubRoundtrip22,0003,000 milesAmerican Express Premier Gold25,000
SouthwestSouthwest Rapid RewardsOne-Way FareBased on Fare$0Chase Southwest50,000
AirTranSouthwest Rapid RewardsOne-Way FareBased on Fare$0Chase Southwest50,000
JetBlueJetBlueOne-Way FareBased on Fare$100American Express Premier Gold20,000

Credit cards

ProgramCredit Card 1Credit Card 2Credit Card 3
British Airways AviosChase British AirwaysChase Sapphire PreferredAmerican Express Premier Gold
Delta SkyMilesAmerican Express Premier GoldAmerican Express Delta Gold (link to CardMatch) 
ANA Mileage ClubAmerican Express Premier Gold  
Southwest Rapid RewardsChase SouthwestChase Sapphire Preferred 
JetBlueAmerican Express Premier GoldAmerican Express JetBlue 
American AAdvantageCiti AAdvantage  
United MileagePlusChase UnitedChase Sapphire Preferred 
AirTran A+ RewardsChase AirTran  
Air France/KLM Flying BlueAmerican Express Premier Gold 

Monday, July 15, 2013

Why you don’t need an income to earn lots of points

The number one complaint I get from people (read: the one person) who read this blog is that, while they love the idea of earning tons of miles, they don’t make enough money to meet the “minimum spend”. If you don’t have an income, how could you possibly spend $1,000 in 3 months to get a credit card signup bonus? At the risk of sounding like an infomercial, I’m here to tell you that you don’t need a single dollar of income in order to earn tons of points.

The key to earning lots of points is putting enough spend on your credit card to earn signup bonuses. There are two ways of doing this. You could 1) spend money like you normally would and meet the spend. That’s pretty easy for people who make good money. For those who don’t, you could 2) manufacture spend.

What is manufactured spend?

Manufactured spend is the art of making transactions on your credit card without actually “spending” any money. There are two steps to the process:

  1. Spend money
  2. Get that money back

It’s not as simply as just buying things and returning them. It requires a little more work than that. I wrote a post here outlining a couple ways to do it. I’ve also copied the big ones below:


1. Amazon Payments

Required: Bank account


This is probably the easiest one. You go to payments.amazon.com, make an account (it will work with an existing Amazon account) and send money to someone. You can send up to $1000 a month on your credit card with no fees. That means if you send someone $950, they will receive $950. All they need to do is write you a check or transfer you the money back in some way. Find a friend, send each other payments.


Steps



1.             Credit card payment to friend's Amazon Payments Account
2.             Friend sends you the money back (not on Amazon Payments)
3.             Pay off credit card

2. Vanilla Reload to Bluebird

Required: Bluebird account (free at www.bluebird.com), store that sells Vanilla Reload cards


This is slightly more difficult than Amazon Payments in that you need to find a store near you that sells Vanilla Reload cards. These are essentially Visa gift cards that you can purchase for $3.95 apiece. You can add up to $500 onto it at the store. Once the card is activated at the store, you can go online to the website on the back of the card and load the funds onto your Bluebird account. The funds appear immediately, and once they are there you can send them from your Bluebird to a credit card to pay it off. For a more detailed tutorial, check out Million Mile Secrets'post


Steps


1.             Purchase Vanilla Reload at store
2.             Load Vanilla Reload onto Bluebird online
3.             Pay credit card with Bluebird

3. Visa Gift Card to Bluebird and/or GoBank

Required: Bluebird account (free at www.bluebird.com) and/or GoBank account (free at www.gobank.com), TopCashBack account (free at www.topcashback.com), nearby Wal-Mart

This is the most difficult in terms of steps but is my favorite because it is very replicable and has the least risk of account closure involved. First you'll need to buy Visa gift cards. These are available on GiftCardMall. But don't go directly to GiftCardMall, first go to TopCashBack and then click through to GiftCardMall. This enables you to receive cash back when you purchase the gift cards. If you purchase enough cards, the cash back actually outweighs the per-card fee, so you'll end up better than even. Once you receive the cards, activate them and set a PIN for each of them on the GiftCardMall site. Then you can bring them to Wal-Mart and load your Bluebird or GoBank with them. Once Bluebird/GoBank is loaded, you can pay off your credit card with it. For a more detailed tutorial, check out Million Mile Secrets' post (note that his post says there are $1,000 gift cards, but there are only $500 ones now). This post details steps for Bluebird. For GoBank, you do the same thing except choose "GreenDot" instead of "Wal-Mart Money Card" at the Wal-Mart Money Center.

Steps
1.             Purchase Visa gift cards on GiftCardMall through TopCashBack
2.             Load Visa gift cards onto Bluebird or GoBank at Wal-Mart
3.             Pay credit card with Bluebird or GoBank


The point is that you don’t need to make any money at all in order to earn tons of points. Heck, I’m a lowly entry-level analyst and I have over a million points to my name! If you need help thinking about how to go about your own manufactured spend, or what credit cards you should be working on, drop me a line at info@wennecorp.com